K.V.K.K Illumination Text
WITHIN THE SCOPE OF PROTECTION OF PERSONAL DATA
As Hiosis Bilişim Medya Danışmanlık Ticaret Limited Şirketi (“hiosis.com”), we do not evaluate the protection of personal data, which is the basis of the privacy of private life, only within the scope of compliance with the legislation, but also put the value we attach to people at the basis of our approach. Acting with this awareness, we take all necessary administrative and technical measures to keep personal data safe and to prevent unlawful processing.
In this context, we present to you below our clarification text regarding our site visitors who are members and shoppers on our website www.hiosis.com or fill out the contact form.
In accordance with the Personal Data Protection Law No. 6698 (“Law”), identity (name, surname, date of birth), contact (contact address, e-mail address, telephone number), transaction security (user password, IP address, log records), Your financial (payment information), customer transaction (order information) and marketing (discount code information) personal data are processed by us as Hiosis Bilişim Medya Danışmanlık Ticaret Limited Şirketi (“hiosis.com”), in the capacity of data controller, within the scope described below. Your personal data in question;
Execution of Information Security Processes: Ensuring transaction security in your transactions during product/service sales
Execution of Audit/Ethical Activities: performing audit activities during product/service sales, detecting and preventing fraudulent transactions
Execution of Finance and Accounting Affairs: Execution of finance and accounting processes based on this information during product/service sales to be made by you.
Follow-up and Execution of Legal Affairs: alternative dispute resolution methods and completion of litigation processes, required by the courts
Execution of Communication Activities: when necessary, contacting you in line with the information you have provided
Execution/Audit of Business Activities: realization of product/service sales activities by us and supervision of business activities we carry out
Execution of Goods/Service Sales Processes: using your personal data in online sales processes
Execution of Customer Relationship Management Processes: managing our relations regarding the products and services offered to you, meeting your requests and providing feedback
Execution of Activities for Customer Satisfaction: Carrying out activities to ensure customer satisfaction by using your information during product/service sales.
Execution of Advertising / Campaign / Promotion Processes: Execution of Advertising / Campaign / Promotion Processes based on the information you provided during the sale of the product / service
Execution of Marketing Processes of Products / Services: Carrying out product service marketing processes to you based on the information you provided during product / service sales
Providing Information to Authorized Persons, Institutions and Organizations: It is processed within the scope of providing information in accordance with the legislation and meeting the requests from legal authorities.
Within the scope of realizing these purposes, your personal data is transferred in accordance with the table below:
Execution of sales processes, storage, storage, shipment, processing and archiving activities
Carrying out communication processes for the completion of online sales transactions,
Providing support to you regarding online sales transactions, ensuring transaction security,
To ensure that your requests can be returned, to communicate with you,
realization of payment transactions, refund of wrong collection
Authorized Public Institutions and Organizations
Fulfilling legal requests within the scope of legislation, regulatory and supervisory activities
executing and concluding alternative dispute and litigation processes,
request from the courts
Preparing for alternative dispute resolution methods and litigation,
completion of these processes.
Your Personal Data; It is collected electronically through our website/mobile application. Your personal data is processed based on the following legal reasons:
Provided that it does not harm the fundamental rights and freedoms of your party, we process it because it is necessary for the legitimate interests of our company: This reason constitutes a legal reason for the execution/supervision of the above-mentioned personal data processing purposes, business activities and communication activities.
We process because it is necessary for the establishment, exercise or protection of a right: This reason constitutes a legal reason for using the above-mentioned personal data processing purposes for alternative dispute resolution or proof in court processes.
business because it is necessary for the fulfillment of a legal obligation.
We are here: This reason constitutes a legal reason for fulfilling the requests in accordance with the law within the scope of the legislation, regulatory and supervisory activities mentioned above, executing and concluding the alternative dispute resolution methods and litigation processes, and demanding it from the courts.
Provided that it is directly related to the establishment or performance of a contract, we process the personal data of the parties to the contract because it is necessary to process it: This reason constitutes a legal reason for completing the online sales transactions with your membership information mentioned above.
We process in case of your express consent: In the absence of other legal reasons, your express consent constitutes the legal reason, especially if you give for your personal data to be processed during the execution of activities for customer satisfaction, marketing, advertising / promotion processes.
We would like to state that you have the following rights regarding your personal data in accordance with the provisions of Article 11 of the Law:
Learning whether personal data is processed or not,
If personal data has been processed, requesting information about it,
Learning the purpose of processing personal data and whether they are used in accordance with the purpose,
Knowing the third parties to whom personal data is transferred at home or abroad,
Requesting correction of personal data in case of incomplete or incorrect processing,
Requesting the deletion or destruction of personal data,
In case of correction, deletion or destruction of personal data, requesting the notification of these processes to the third parties to whom the personal data has been transferred,
Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,
To request the compensation of the damage in case of loss due to unlawful processing of personal data.
You can submit your requests regarding your rights mentioned above through one of the ways specified in the text by reading the text "Information on the Application Form within the Scope of KVKK" on our website.
Your application will be examined by Hiosis Bilişim Medya Danışmanlık Ticaret Limited Şirketi and answered within thirty days from the date of receipt of your application within the scope of the provisions of the KVK Law and the Communiqué, and the response will be sent to you in writing or electronically. As a rule, Hiosis Bilişim Medya Danışmanlık Ticaret Limited Şirketi does not charge any fee within the scope of the applications made, but if the transaction requires a separate cost, the fees determined by the Board may be charged.